We are in the process of shifting Nexia to align with our core brand of Trane, so Nexia Home will be known as Trane Home. To help our Support Team accommodate questions and requests from our customers, this is a staggered launch.
We have already launched the new TraneHome.com portal, which replaces MyNexia.com. Please make sure your dealers are telling their new Home customers to visit this site to create their Home account!
The mobile app launch will be rolled out to groups of Nexia customers over the next several weeks.
Resources and Links
- Digital Dealer Kits: You can also access these from ComfortSite > Home & Diagnostics.
- Trane Diagnostics dealer portal
- Homeowner FAQs
- Dealer FAQs
- Additional collateral and resources can be ordered through the MRC.
For technical support or questions: Contact our Dealer Customer Support team at 844.359.0270.