In response to your requests to streamline our communications, we are changing the delivery process for Product Bulletins. Please see below for for an explanation of the new process.
A Product Bulletin will be used for new product launches, product model phase-outs, and changes that affect the 9th digit of the model number.
– Communication Cadence: Sent out as a standalone email and posted in The Connection newsletters. (This is the current process today—nothing changes).
– Archived on ComfortSite. (Also remains the same as current process.)
Product Announcements (New)
A Product Announcement will be released for changes not affecting the 9th digit model number. (Examples include ratings changes and other minor component improvements.)
– Communication Cadence: Posted in The Connection newsletters under the “Product Information” category. (Product Announcements will no longer go out as a standalone email.)
– Archived on ComfortSite.