Our dealers have recently requested more resources to help support and explain the benefits of Nexia Diagnostics to their homeowners. In response, we have created several new resources that we hope will help our dealers more easily connect with homeowners.
Also, don’t forget to promote the unique benefits of Dealer Remote Access: Dealers and service techs can practice social distancing while diagnosing and maintaining a customer’s HVAC system, and potentially prevent the need for an in-person service call.
Learn more here: Trane Resources
Please note: This site may not work in Edge or Internet Explorer and is best viewed in Chrome, Safari or Firefox.
Over the next few months, we will be working to align Diagnostics with our core brand of Trane. We will continue to provide you with Nexia-branded items until the updated homeowner mobile app (Trane Home) launches—so stay tuned as we communicate about this change and support you in the transition.
What resources are available?
- Homeowner-facing brochure
- Email headers
- Web ads (also customizable with dealer information)
- Direct mailers (also customizable with dealer information)
- Links to homeowner-facing help docs, and more.
We also have lots of dealer-facing information to help you get up to speed and feel more confident about Diagnostics. For training materials, visit the Learning Management System.
We will continue to add additional items, so please bookmark the link and check back often.