Learning Resources podcasts are a fast, convenient way to boost your knowledge and improve your skills.
Click below to listen to our new September 2018 podcasts.
September 2018 IRSMX > Tim Farmer shares information about IRSMX, including a discussion of the IRSMX disciplines and the cadence of those disciplines.
Google My BusinessTM > Amy McDaid talks with Chris St. Jean of Mediagistic about Google My Business. They discuss the importance of helping your dealers understand GMB, making sure they claim their listing, and keeping their listing up to date.
Nexia Connected Home Solutions and Dealer Diagnostics > Devoe Ward, Business Development Manager for Nexia HVAC, and AJ Jones, Dealer Development Specialist for Dealer Diagnostics, discuss selling a Nexia Solution in today’s connected world and Nexia Dealer Diagnostics.
Lowe’s & JC Penney Retail Programs > Melissa Foley interviews Angie McCann about the Lowe’s and JC Penney Retail Program. They talk about new dealer opportunities, managing the managers, and which products are the best fit for retail.
R22 Alternative > Matt Joesting and Steve Kujak dig into the questions and concerns people in the field have relating to R22 alternative refrigerants. They share information that will guide you on how to answer customer questions, respond to customer issues, and conduct sales conversations with customers.
Listen to Past Episodes:
Jason Bingham: The Importance of Customer Experience
Search Kings – Online Local Serivces Ads
Consumer Financing: How to Talk to Dealers