Effective Date: Immediately
This communication is to notify all replacement coil customers that a TXV will not be installed on third-party coils. This is being done to reduce cost, shorten lead times, and align with internal plants. We understand that this has been a gap in communication and understanding in the past, so we have taken action to eliminate any confusion.
Effective immediately, the TXV will be identified in the external note field in Oracle. If the coil is a new setup, you will be notified via email with the TXV to order. The TXV kit appropriate for install should be ordered in addition to the coil to ensure all product is available onsite for work to be completed.