The LEAP 2019 Fall Class gathered just outside St. Louis, MO in October for their third residency week. Meeting at the Earth City DSO allowed the class to tour the local National Distribution Center and meet with representatives from many departments. They gained valuable insights into warranty claims, customer service, sales goals, distribution and more.
The week featured courses in digital transformation, Sandler Sales, presentation skills, marketing, consumer financing, IAQ, Ductless, Sales Force Automation, and more. The class also worked on their Capstone Projects and met with Kevin Baxter and other leaders.