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A Publication for Trane Distribution Partners

It’s Spring Cleaning Time for Your Trane Diagnostics Contact Information!

When was the last time your Diagnostics admins checked their list of contacts and confirmed everything was all up to date?

We have lots of important product launches and feature releases coming up, so we want to make sure that the contact information we have for our users is accurate!

It’s quick and easy process! Remind your admins to take the following steps. (You can also click here to download this Powerpoint document for step-by-step screenshots.)

  1. Log in to ComfortSite
  2. Visit Admin Center > Company Administration > Manage My Users
  3. Edit or Delete users as needed

You can also add new admins by assigning the UserAdmin security group to new or existing users.

Please encourage your Diagnostics admins to complete this task by the end of April.

Questions? Contact the Dealer Customer Support team at dealerdiags@tranehome.zendesk.com.

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