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A Publication for Trane Distribution Partners

Getting the Most Out of the New Connection

The New Connection Newsletter FAQs

How do I search for past stories?

The Connection Search feature can retrieve stories either by category using the dropdown menu, or by keyword search. From the Home Page, click the link labeled “Click here to view past issues and articles.” Some of the functions available are: search by specific term, search by category, and search by date range. These functions can be combined in various ways for retrieving articles.

Note: the search feature is only available from the current edition of the Connection. This minimizes confusion, and ensure that only current subscribers have full access to all content.

How do return to the Home Page?

To return to the Home Page of The Connection, click the button “Return to Current Edition.”

When I click on an older Connection email, why do I only see single story?

Clicking on a story title in a previous edition of The Connection allows you to access that particular story at any time in the future. This minimizes confusion, and ensure that only current subscribers have full access to all content.

How can I share an article from The Connection?

It’s easy to share your favorite article from The Connection.

From the Home Page, click the button labeled “Click to Copy Link to Clipboard.” Paste the link into your email, and the recipient can click the link and view the article.

From the Search/Archive Page, click the button labeled “Click to Copy Link to Clipboard.” Paste the link into your email, and the recipient can click the link and view the article.

How do I manage my Subscriptions, Roles and Interest?

Click on the “Manage Your Preferences” link at the bottom of any Connection email.

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