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Check Out the New Nexia Diagnostics Features!

We are excited to announce the release of two enhancements to Nexia Diagnostics. The new features include:

3 New Algorithms

  • Airflow not meeting target: The actual airflow is not able to meet the requested target airflow due to high static pressure. This alert is generated by TAM9 and TEM8 systems in communicating mode.
  • Noisy outdoor temp: The wired ODT sensor is not reading properly, which can cause potential issues.
  • Airflow bias: The airflow of the indoor unit is causing sudden dips and/or peaks in the thermostat’s indoor temperature reading.

Dashboard Links and Advanced Filtering for Customer List

  • New buttons on the Dashboard allow you to click into the list of systems representing the summarized values. In customer list, new buttons allow you to quickly and easily filter your customer list by parameters such as connected status, opted in or out, and alert severity.

Log in to your Diagnostics account to explore the enhancements and share the information with your dealers.

Questions? Please contact Carri Norton.

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